Privacy Policy

This Privacy Policy explains what information **Qingdao Starmi Packaging Product Co., Ltd** ("Starmi", "we", "our") collects when you visit qdstarmi.com or send us an inquiry, how we use it, and the choices you have. ## 1. Information We Collect When you submit our inquiry form, we collect the information you provide directly: name, company, email, phone or WhatsApp, country, product interest, quantity, materials, sizes, message, and any files you attach. We also receive standard server logs (IP address, browser, page URL, timestamp) to keep the site running and to detect abuse. We do not use third-party advertising, analytics tracking, or social media trackers on this site. ## 2. How We Use It - To reply to your inquiry and prepare a quote. - To follow up on active projects and send sample shipments. - To improve our products and the site itself based on aggregated, non-identifying patterns. We will not use your information to send unsolicited marketing emails. ## 3. Data Storage & Retention Inquiry submissions are stored in Supabase (US/EU regions) and are retained for **24 months** from your last contact, after which they are automatically deleted. File attachments are stored in a private bucket and are accessible only via short-lived signed URLs (60 seconds). ## 4. Data Sharing We do not sell or share your information with third parties. The only processors we use are: - **Supabase** (database & file storage) - **Resend** (email delivery for inquiry notifications) Both are bound by data processing agreements consistent with international standards. ## 5. Your Rights You can request access to, correction of, or deletion of your data at any time by emailing **info@qdstarmi.com**. We respond to such requests within 30 days. ## 6. Cookies We use a single functional cookie — `NEXT_LOCALE` — to remember your language choice. We do not use analytics, advertising, or tracking cookies. If we add analytics in the future, we will update this policy and provide a clear opt-in. ## 7. Updates We may update this policy from time to time. The "Updated" date at the top of this page reflects the latest revision. Material changes will be highlighted on the page for 30 days. ## 8. Contact Questions about this policy can be sent to: **Qingdao Starmi Packaging Product Co., Ltd** No. 77 Zhengyang Road, Chengyang District, Qingdao, Shandong 266109, P.R. China Email: info@qdstarmi.com